FAQ's

Q. I have checked availablility and would like to book the date for a conference. What do you require for confirmation?

A. Once the date has been checked and confirmed as available, written confirmation is required for all bookings. This can be done via email, letter or fax. In some cases a deposit may be requested.

Q. When do I have to confirm all of the details?

A. We ask that aproximate numbers are given on confirmation and final numbers, timings and all other details required are given at least three days prior to the booking.

Q. I have booked a conference but need somewhere for the delegates to go for individual group discussions. Can you accommodate for this?

A. Yes! We have four flexible function rooms that are often used for break out areas. Please enquire with a member of our friendly reception team for availability.

Q. Having booked a conference which includes catering, I have discovered members of the party have special dietary requirements and some are vegetarian. Can you cater for this request and will there be any extra charges?

A. We understand the importance of excellent cuisine and conference catering is no exception. We will cater for a wide range of dietary requirements without extra charges prior to notice. If there is any aspect of catering that you would like to discuss, please contact a member of our friendly reception team.

Q. Do your rates include VAT?

A. All of our rates include VAT AT 17.5%